Privacy policy

01 ABOUT THIS POLICY

Trendlixor operates this store and website at trendlixor.online , powered by Shopify. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, purchase from, or otherwise interact with our Services. By using our Services, you acknowledge that you have read and understood this Policy. In the event of any conflict between this Policy and our Terms of Service, this Privacy Policy shall take precedence with respect to the collection and processing of personal information.

02 PERSONAL INFORMATION WE COLLECT

Depending on how you interact with our Services, we may collect the following categories of personal information:

— Contact details — name, billing and shipping address, phone number, and email address

— Financial information — payment card details, transaction data, and payment confirmation

— Account information — username, password, security questions, and preferences

— Transaction information — items viewed, wishlisted, purchased, returned, or cancelled

— Communications — content of messages sent to our support team

— Device information — browser type, IP address, device identifiers, and network data

— Usage information — how and when you navigate and interact with our Services

We collect this information directly from you, automatically through our Services, from Shopify and our service providers, and occasionally from third-party partners.

03 HOW WE USE YOUR INFORMATION

Fulfilling Your Orders

We use your information to process payments, fulfil orders, manage your account, arrange shipping, facilitate returns, and personalise your shopping experience.

Marketing & Advertising

With your consent where required, we may send promotional communications by email, SMS, or post, and show you relevant advertisements on our store or other platforms based on your activity.

Security & Fraud Prevention

We use your information to authenticate your account, secure payments, and detect or prevent fraudulent, illegal, or malicious activity. You are responsible for keeping your account credentials confidential.

Customer Communication

We use your information to respond to enquiries, provide support, and maintain our relationship with you.

Legal Compliance

We may use your information to comply with applicable law, respond to legal process, and investigate or enforce potential violations of our policies.

04 HOW WE SHARE YOUR INFORMATION

We may share your personal information in the following circumstances:

— With Shopify and trusted service providers for payment processing, fulfilment, IT management, data analytics, cloud storage, and customer support

— With business and marketing partners to deliver personalised advertising, in accordance with their own privacy policies

— When you direct or consent to such disclosure — for example, via social login or third-party integrations

— With our affiliates or entities within our corporate group

— In connection with a business transaction such as a merger, acquisition, or asset sale

— When required by law, legal process, or to protect the rights and safety of our users or others

05 OUR RELATIONSHIP WITH SHOPIFY

Our Services are hosted on Shopify's platform. Information submitted through our store is transmitted to and processed by Shopify, which may be located in countries other than your own. Shopify may use your data across merchants and its own services to provide and improve features. In these cases, Shopify acts as an independent data controller. To learn more, visit the Shopify Consumer Privacy Policy at privacy.shopify.com.

06 COOKIES

Our store uses cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyse site usage. You may manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our store.

07 THIRD-PARTY LINKS

Our website may contain links to third-party platforms or services. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies independently before sharing any personal information.

08 CHILDREN'S PRIVACY

Our Services are not directed at children under the age of majority in their jurisdiction. We do not knowingly collect personal information from minors. If you believe a child has provided us with their information, please contact us and we will promptly delete it. We do not knowingly sell or share the personal information of individuals under the age of 16.

09 DATA SECURITY & RETENTION

We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, or misuse. However, no method of data transmission or storage is completely secure. We retain your personal information for as long as necessary to fulfil the purposes described in this Policy, maintain your account, comply with legal obligations, or resolve disputes.

10 YOUR RIGHTS & CHOICES

Depending on your jurisdiction, you may have the following rights regarding your personal information:

— Right to Access — request a copy of the personal information we hold about you

— Right to Delete — request deletion of your personal information

— Right to Correct — request correction of inaccurate information

— Right of Portability — receive your data in a transferable format

— Communication Preferences — opt out of marketing emails at any time via the unsubscribe link

To exercise any of these rights, please contact us at trendlixor@gmail.com. We may need to verify your identity before processing your request. You may also designate an authorised agent to act on your behalf. We will respond in accordance with applicable law and will not discriminate against you for exercising your rights.

11 INTERNATIONAL DATA TRANSFERS

Your personal information may be transferred to and processed in countries other than your own. Where transfers occur from the European Economic Area or the United Kingdom, we rely on recognised legal mechanisms such as the European Commission's Standard Contractual Clauses or equivalent instruments to ensure adequate protection of your data.

12 COMPLAINTS

If you have concerns about how we handle your personal information, please contact us directly. You may also have the right to lodge a complaint with your local data protection authority. We take all privacy concerns seriously and will respond promptly.

13 CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. Any updates will be posted on this page with a revised date. We encourage you to review this Policy from time to time.

Contact us

Email trendlixor@gmail.com