Shipping policy
📦 Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders are not shipped or delivered on Sundays or public holidays.
In case of high order volume, shipments may be delayed slightly. If there is a significant delay, we will notify you via email or phone.
🇮🇳 Shipping Time (India)
We currently ship across India.
- Standard Delivery Time: 4–8 business days
- Delivery time may vary depending on your location and courier availability.
💸 Shipping Charges
- Free shipping on prepaid orders
- A small shipping fee may apply on Cash on Delivery (COD) orders
(You can edit this based on your store settings)
💰 Cash on Delivery (COD)
We offer Cash on Delivery on selected orders.
👉 Please ensure:
- Correct address and phone number
- Availability to receive the order
❗ Orders may be cancelled if delivery attempts fail.
📍 Order Tracking
Once your order is shipped, you will receive a tracking ID via SMS/email.
You can track your order in real-time using the provided link.
🚫 Shipping Delays
We are not responsible for delays caused by:
- Courier partners
- Natural disasters
- Unforeseen circumstances
However, we will assist you in tracking and resolving issues.
❌ Incorrect Address
If you provide an incorrect or incomplete address:
- We are not responsible for failed deliveries
- Re-shipping charges may apply
🔄 Return to Origin (RTO)
If an order is returned due to:
- Customer not available
- Wrong address
- Order refusal
👉 The order will not be reshipped unless confirmed again. Additional shipping charges may apply.
📩 Contact Us
For any shipping-related queries, contact us at:
📧 trendlixor@gmail.com